Should I repair or replace my existing appliance?
If you are comparing having your existing machine repaired or replacing it with a machine that is comparable in price with what you paid for your machine 10 or so years ago, you will not be making a valid comparison. The equipment is neither similar in quality nor durability for the same price. If you were to merely replace your existing household appliance with one that costs about what you paid a decade ago, you'll be repairing or junking the new machine every three to four years. You'll either have to pay more up front for a new, high-quality machine that will give you another 10 years of trouble-free operation or you pay less up front for a low-end machine and then pay-as-you-go for repairs.
How often should I change the filters in my home or building?
Replace the filters as often as instructed, but regularly inspect them. Most filters need to be changed every month. Dirty filters will limit the airflow and increase the cost of your utility bills.
How do I make an appointment for appliance repair?
If you’d like to schedule a service appointment, contact us, and we’ll find a time to come out that is most convenient for you. If you have any questions about our services, we encourage you to call us today.
I want to know how much it is to diagnose an issue with my refrigerator? It's not turning on. I think it might be the relay, but I'm not sure. I don't want to spend a lot of money. I want to know what's wrong with it first before I decide to replace it with a new one or get it repaired.
For our technician to come out, our service call fee, and that will be waived if you proceed with the repairs. Our protocol is we need to set you up for an appointment so that our technician can check it for you to know what other problems your appliance has.
What Heaters Are Safe to Leave on Overnight?
Some space heaters, such as those that use oil, ceramic, or infrared elements, can be safe to leave on overnight. But you should turn off vented propane and electric space heaters before sleep. If you choose to keep your heater running overnight, try placing it away from any furniture or curtains in the room.
We were expecting a technician to go back today to finish the job. Can I have the status if they're going back or not?
I currently can't see an appointment for today on your account, but I'll let the technician know and give you a call.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible