A technician is scheduled to come today between 4 and 8 Pm. I just wanted to know if I'm still on the schedule. I've been rescheduled for 2 days now, and I wanted to check if I'm still on schedule so it won't happen again.
Yes, you're still on schedule. I'll pass on the information to the technician you are waiting for. We work on a schedule, and our technician will be with you within that timeframe.
I made an appointment this morning for a guy to come and look at my refrigerator. The told me he would be between 2pm and 5pm, but I haven't heard from him. Can you give me an update?
Yes, this is for your KitchenAid fridge, and you have an appointment today with Steve between 1pm and 5pm. I will have him give you a call for his ETA.
I can’t turn a tripped circuit breaker back on. What should I do?
Typically, if you notice a tripped circuit breaker in your electrical panel, you simply need to reset it. To do so, flip the switch to the “off” position completely. You should hear a click, letting you know the switch is fully set to “off.” Next, move the switch back to the “on” position. If the circuit breaker doesn’t trip again, it’s been reset successfully. If, however, you’re unable to successfully reset the circuit breaker, and keeps tripping when set to “on,” the circuit may be overloaded or shorted. If this occurs, contact us Home Alliance Service (877) 777-0796
do you repair Kenmore washing machine? It is not draining, and it is like not going or starting.
Yes, we do Kenmore appliance repair. The soonest appointment we have is tomorrow between 1pm and 4pm. We will send our specialist, and he will provide a full physical diagnostic of the unit, and the service call fee and once you decide to proceed with us, the service call fee will be waived. And for payment, you can pay with a credit or debit card or with a check; we do not take cash. The specialist will call you half an hour before the arrival.
How often should I have maintenance performed on my heating & cooling equipment?
Annually. We recommend each piece of equipment have a safety inspection and thorough cleaning every year. Most manufacturers require annual maintenance to keep the equipment warranty in tact. Check out our Home Alliance Maintenance Plans and see which one is right for you.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible