How much does it cost to replace a tensioner pulley?
It will cost $125 to $380 to replace your pulley. The labor should cost $45 to $155, and the parts should cost $85 to $225.
I called you guys to help with my Thermador oven a couple weeks ago. I had a technician, Alex, and he took a look. I've been trying to reach him, but his phone keeps disconnecting. The issue was never fixed. There's still an error code in our oven.
We definitely can help you out. Unfortunately, Alex is out of state for a family emergency. We can send a technician for tomorrow between 2 and 5 PM if you want. We won't charge you for a visit, of course. Our technicians will call you 30 minutes before letting you know their arrival.
Why did I receive a lower repair quote from another company?
Home Alliance makes every effort to offer fair and competitive prices. One common reason that other companies may quote you a lower price is that they are not actually going to complete the repair as recommended by the manufacturer. For example, instead of replacing the entire control board (as many manufacturers recommend) they may want to just replace one damaged component. This may solve the short term problem, but by leaving the old component in place you may be at risk for future problems. You could also be at risk of voiding your warranty protection by not getting the manufacturer recommended repair.
I have this problem. I have a Whirlpool dryer that is not heating. It stopped heating correctly. It is about 20 years old, inside a closet, the dryer and the washer. Can you repair it and take the dryer out?
I spoke with the technician, and he informed me that no one could help out taking out the unit from the closet, so we cannot help you.
I had gotten somebody to come out to troubleshoot my repair. I just wanted to follow up and say that my washer is working, and we no longer need the part. Is it possible to get a refund or a portion of what I paid?
So what we are going to do now is we will refund you for the extra because the service call fee for the technician to come out . Yes, we will be refunding that.
Sam was supposed to come back today at 8 PM, but I need to go out. So I have to tell him I will not be here before he shows up.
Alright. We'll inform him about that. I'll tell him to give you a call for his estimated time of arrival. Keep your phones active so he can reach you.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible