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Popular Questions
I have an appointment today for a technician to look at our unit between 9am and 1pm. I'm wondering if I can reschedule; I'm getting such a bad headache, and I think I just need to lay down. Is it possible to have rescheduled tomorrow?
I'm not sure if I can do it tomorrow; we are quite booked tomorrow. We can make it Thursday morning; it will be between 8am to 12pm.
I'm returning your call. Just here to confirm my appointment for tomorrow between 2pm and 6pm. I was trying to figure out if you know which part of the spectrum they may be coming from. Do I need to anticipate it might be on the earlier side, late side, or somewhere in between?
Yes, we are still good with the appointment between 2pm to 6pm. So we don't know when between 2pm and 6pm. It is usually a 4-hour timeframe because they might be stuck in their previous job or in traffic. But he will give you a call 30 minutes prior.
Just calling back since you guys left a message about rescheduling the plumber.
Got it. We tried to reach out to you to schedule a part installation for tomorrow afternoon instead of today since the plumber had already left for the day.
I called yesterday and have an appointment this morning between 8am, and 11am. Because the power's out, the person is going to need to call my cellphone, as supposed to use the gate to get into the building. I just wanted to call to let you know that. Can I just confirm that I am still on the list? At this point, do you have any inclination if it is closer to the 8am or 11am portion?
Yes, that's for this morning from 8am to 11am, and the name of the electrician is Raz. Regarding the inclination, I need to double-check with the technician, but anyhow, he will call you 30 minutes prior to his arrival. No worries, I will message him right now to maybe try calling you to let you know if he'll be coming closer on 8am to 9am or something like that.
I wanted to find out when your people are going to come today.
Yes, we have an appointment today between 5 to 8 PM. Our technician will give you a call to inform you of his arrival.
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