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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
I called and spoke to Kevin a few minutes ago regarding an appointment for a Kenmore dryer repair today at 2pm to 5pm. But could I change the schedule to a later time?
Alright, we can do it between 3pm to 6pm today instead.
I have my Samsung refrigerator making a lot of ice on its walls. Can you help me with that?
We can definitely work on that, but I think the oven is still under warranty if it is new. You can check directly with the manufacturer to see if they can help you. Let me explain how we work first. We have a service call fee for our technician to come out and check the unit. That will be waived if you proceed with the repairs. We can send a technician to you in the morning for an appointment.
The other day, I had a technician check out a leaking air conditioner. He said that if it's likely to not stop leaking, I might need to replace the evaporator, and I think he's right. He gave me a quote, but I don't remember how much it was and the parts needed. I wondered if I could find out what it was and break down the parts and labor.
Okay. We'll get the invoice and give you a breakdown of the labor and parts. We'll send it to your email, no worries.
I'm returning your call about a clogged sink. You said the plumber couldn't come because his vehicle broke.
Yeah. Regarding the voicemail we left, is it okay to reschedule your appointment today from noon to 3 PM or tomorrow. Keep your phone lines active since our technicians will call you 30 minutes before arrival.
I called a while ago to inquire about an electrician to help me. Is there anyone available?
Can we send you an electrician tomorrow between 10 and 1 PM. For them to come over tomorrow, it's for an estimate. But once you proceed with the repairs with us, that estimation fee will be waived. We accept debit and credit cards and checks regarding our mode of payment. We will send you an invoice through invoice. Once our electrician arrives, feel free to ask about our membership program, which will give you free estimates and diagnostics for the entire year regarding appliance repairs, electricals, plumbing, and HVAC maintenance.
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