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Popular Questions
My Viking refrigerator ice maker is stopped working, and the door is like when you open it, it clicks, almost like it is loose. Can I have the repair today or as soon as possible? Do I have a service agreement or no?
It seems like we can send our technician out today between 11am and 2pm. The technician will call you 30 minutes prior to the arrival. I see that we used to service the appliance repair, but there is no contact or something with us. I just wanted to inform you that, as of right now, we do offer a membership program. In case you are purchasing that over the phone, it cost only $1. For $1, you get a free service calls during the year; also for the appliances, HVAC, air duct cleaning, electrical, and plumbing services. In case you would like to proceed with our technician, it is going to be . If you would be interested in that, let me know, and we can sign you with that. Let me just remind you how we work. We have a service call fee for the visit, that's for a full physical diagnostic of the unit, and once you decide to proceed with us, the service call fee will be waived. As payment, you can pay us with a credit or debit card or check.
I'm just curious. It looks like a mouse got into the insulation of our Frigidaire oven. Do you guys replace insulation for the oven, and how much does that costs? It works, I cleaned inside the oven, but it chewed up the bottom insulation of the oven.
We don't do estimates over the phone since our technician has to assess the repairs needed on your unit. We do have a technician who can replace your oven's insulation. However, the earliest he is available is tomorrow. Once our licensed, highly trained, & certified technician comes out, we have a diagnostic fee. That fee will be waived once you decide to proceed with the repairs. Basically, you'll end up paying only for the repairs instead.
Manuel has an appointment with me today at my house. It said that it is between noon and 3 PM.
Upon checking, the schedule is for today between 12 and 3 PM. I guess the technician is on the way, but I can't really guarantee you. I'll give them a call for their ETA. Please keep your phone lines active since our technicians will call you 30 minutes before letting you know of their arrival.
I have an LG washer that is leaking. It's a stacked unit and in a closet. Can you guys get it out first? How much would it cost? Are you available for tomorrow?
Unfortunately, we are understaffed and can't send additional people to help. We have a diagnostic fee, which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if you proceed with the repairs with us. We have an available spot for tomorrow. If you'd like, I can book you for tomorrow early morning. Please keep your phone lines active since our technicians will call you 30 minutes before their arrival.
I have an appointment at 2 o'clock for my refrigerator. The gentleman called he'd be there in 15 minutes, and it's been half an hour. Is there any way to contact him, please?
Upon checking here, it is today between 12pm and 3pm. Maybe the technician is on his way; maybe he had a little traffic, but then again, he will give you a callback. If ever the technician didn't show up, just give us a call again.
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