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What do Sub-Zero ice maker codes 40 8 40, 50 U 86 and 50 U 87 mean?

On Sub-Zero Built-In (BI) refrigerators, 40 8 40 means the ice maker ran for its maximum fill time without getting enough water. 50 U 86 means the flow meter detected low flow, and 50 U 87 means it detected no flow. Sub-Zero's manual points to blockages, kinked water lines and low water pressure.

What the code means

Sub-Zero's BI Series service manual lists 40 8 40 as the icemaker running for maximum fill time without achieving the necessary volume, with checks for water system blockages, kinked water lines and proper water pressure. 50 U 86 is "water flow meter detected low flow" (verify water pressure and check for obstructions). 50 U 87 is "water flow meter did not detect flow" (verify water pressure, water flow, and that the meter is not blocked or dirty).

Safe homeowner checks

  1. Make sure the household water supply valve for the refrigerator is fully open.
  2. If you recently had plumbing work done or the water was shut off, check that the supply has been restored.
  3. If part of the supply line is visible without moving the unit, look for kinks.
  4. Don't pull the refrigerator out of its built-in cabinet or open its water system.

When to call a technician

Call a technician if the code returns after the water supply is confirmed on, or if ice production stays low. Flow meter, valve and in-unit water line checks require a technician.

OEM source

Sub-Zero Built-In (BI) Series Service Manual (serial #4380000 and up), Fault Code Troubleshooting Table, PDF p.302-303: https://service.subzero.com/KnowledgeBase/ManualExternal/134?isInternational=False&t=FAMILY&v=BI&vid=252
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Trademark disclaimer: Sub-Zero and Wolf are registered trademarks of Sub-Zero Group, Inc. Home Alliance is an independent service provider and is not affiliated with, endorsed by, or an authorized agent of Sub-Zero Group, Inc.. Brand names are used only to identify the appliances we service.
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