Home Alliance Reports Significant Growth in Q2 2024 and Announces Expansion into New Markets
July 22
Home Alliance, a leading provider of home service repair and replacement solutions, is thrilled to announce substantial growth in Q2 2024, alongside strategic expansions into new metropolitan areas.
During the second quarter of 2024, Home Alliance experienced remarkable growth in some of its newer markets, where the company has rolled out additional services in plumbing, electrical, HVAC, and air duct cleaning (ADC). Notably, the San Francisco Bay Area saw a staggering 142% increase in revenue quarter-over-quarter.
In addition to the growth in newer service offerings within existing appliance repair markets launched several years ago, Home Alliance is excited to reveal its expansion plans into a brand new Metropolitan Service Area - Washington D.C. This expansion will cover Arlington, Alexandria, and Reston in Virginia, as well as Bethesda, Chevy Chase, and Rockville in Maryland. The company is also considering Philadelphia as a potential growth opportunity in the Mid-Atlantic region, aiming to connect the Boston, New York, Philadelphia, and Washington D.C. metro areas. This new growth area will encompass all five of Home Alliance’s core services: Appliance Repair, Plumbing, Electrical, HVAC, and Air Duct Cleaning, along with HA Memberships.
"As we continue to expand our footprint and enhance our service offerings, our commitment to innovation and customer satisfaction remains unwavering. The growth we’ve seen in Q2 2024, particularly in the San Francisco Bay Area, is a testament to our team's dedication and the trust our customers place in us. With our upcoming expansions into Washington D.C. and potentially Philadelphia, we are excited to bring our high-tech, high-quality home service solutions to even more communities. Our Home Alliance Membership program is just one example of how we’re constantly striving to offer unparalleled value and convenience to our customers," said Sardor Umrdinov, CEO of Home Alliance.
Additional Metrics and Information:
- Customer satisfaction ratings have improved by 4% over the last quarter, reaching a whopping 75% NPS score reflecting our commitment to providing top-notch service.
- Home Alliance has successfully completed over 5,000 service calls within Q2 2024, and the number of new customers reached 3277.
- Home Alliance has partnered with local communities in San Francisco and Washington D.C. to provide free HVAC maintenance workshops.
- In the upcoming quarters, Home Alliance plans to introduce eco-friendly service options and expand our Home Alliance Membership benefits.
About Home Alliance
Home Alliance is dedicated to providing reliable and high-quality home service repair and replacement solutions, including Appliance Repair, Plumbing, Electrical, HVAC, and Air Duct Cleaning. Our mission is to ensure comfort and safety in homes through exceptional service and innovative solutions.
For media inquiries, please contact: Luba Inz, pr@homealliance.com
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