Does Home Alliance provide warranty on installation and repairs?
Yes, we provide a warranty on installation and repairs. Your Service Expert will guide you through different options to ensure satisfaction.
I just got a message saying that the guys couldn't come until 3 to 6 PM. Unfortunately, I can't do that time, so I wondered if we could do Monday instead.
Alright, I'll schedule the service for Monday from 12 to 3 PM then, if that's okay. I'll let the technician know about the reschedule as well.
Why does my washer seem to go off balance frequently?
Sorting your clothing may be a problem after ensuring the washing is level. Sometimes eliminating most unstable situations requires classifying the clothing not only by color but also by wet weight.
Why aren’t my kitchen counter outlets working?
You may have a GFCI (Ground Fault Circuit Interrupter) receptacle which has tripped. To reset a GFCI receptacle, push in the reset button and listen for a click. If it’s still not working, check the circuit breaker or call a licensed electrician. If you reset the GFCI and it trips again, you should consult us, at Home Alliance.
Well, the oven isn't working. It's a Whirlpool electric oven. When is the next available schedule? I can give you the tenant's contact info and name.
The latest schedule is this coming Saturday between 9 AM and 12 PM. It's the only available since we are already fully booked for the week. We can contact the tenant for scheduling, and if we have an agreement, we'll call you back.
Hi, are you guys available today? If not today, if possible tomorrow? The central heater won't turn on in the house. The unit says it is on, but nothing is blowing from the vents. Is there any charge for a technician to come over and check the unit?
Yes, we are available for service if there's a schedule available. For our technician to come out and do diagnostics, there's a service charge. However, it gets waived once you proceed with the repairs. It will go directly with the repair costs.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible