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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
I have an appointment today between 2pm to 5pm. I was just wondering because it is raining like hell, is he going to make it?
Yes, your schedule today is between 2pm to 5pm. I apologize if our technician is late, he probably got stuck with the previous job installing some parts. I'll give him a call to let him give you a call for the estimated time of arrival.
This Anne. From the electrician company. Upon checking the schedule and trying to squeeze you into today's schedule, the soonest schedule we have is for tomorrow morning. Will that work out for you?
Can I call you back for it? If I don't find anyone sooner, we'll take it. We have a diagnostic fee, which pays for the electrician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if you proceed with the repairs with us. So you're only calling for the service cost once the job is done.
I have an appointment for this morning. I don't know when exactly, so I wanted to check when it is.
Yes, you have an appointment from 9 to 12 AM. We don't have a precise time, but I can call the technician to know his ETA.
Where can I purchase a replacement lamp (bulb) for my system?
Because UV-C light is dangerous to skin and eyes lamp replacements are provided by service technicians, usually at the same time as routine air system maintenance.
I'm calling because I have a problem with my Frigidaire dryer. And I want to see if you have someone available to check it. I turn it on, and 1 minute after, it stops and makes a noise, like a beep. An error code appears. Error code 64.
Unfortunately, Monday is the soonest we can send out a technician. We can do it anytime, like in the morning or afternoon. By the way, we have a service call fee, which pays for the technician to travel to your home, inspect your dryer and tell you what's wrong. That will be waived if you proceed with the repairs with us. We accept debit and credit cards and checks regarding our mode of payment.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible