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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
My refrigerator has a chemical smell coming out of it, and I wonder if that's a problem? Do you have technicians who can come out to Oakland to check it, and how much it would cost? How much do you charge for a service call?
The soonest we could send it would be tomorrow morning. We charge a service call fee, which will be waived once you continue with the repairs.
How do I know if Home Alliance can repair a specific brand of appliance?
We support all brands of refrigerators, dishwashers, dryers, washing machines, ovens, and stoves.
I'm looking to get a panel upgrades to 200 amperes. Do you know much it would cost, or do you need to come out? If you could come out today, that would be great.
Yes, I checked, and the soonest we can send out our technician is tomorrow. Would that work? Just to let you know, for our technician to come out, we have an estimation fee , but we do have a promotion now, so we can give you estimation fee. And if you proceed to work with us, it will go to the service cost after.
I'm calling to check on the status of someone coming to my house today for a service.
Just a minute, let me see. ( call cuts off after a couple of minutes with no response )
I have a washer that won't work. I don't know your schedule for tomorrow. We were washing, and all of a sudden, it stopped. It stopped on the 2nd rinse, and I can't get it off of that. I unplugged it since it kept on beeping and beeping. What are your charges? What time do you close?
As for the cost, our diagnostic fee, which pays for the technician to travel to your home, inspect the unit and tell you what's wrong. You will authorize any repairs, and the technician will show you the exact pricing before you decide. The diagnostic fee will be waived once you proceed with our repairs. The earliest we can get you a schedule will be at 1 in the afternoon. We close at 9 PM.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible