How do I know when it's time to replace a toilet in my home?
When considering any new fixture for your home, we recommend that you choose a fixture made by one of the major manufacturers. If cracks or fissures are present in the tank or bowl, this can impede the fixture’s operation. Poor mounting and deteriorating rings and seals can affect the operation as well. Keep in mind that many of the new toilets conform to new government standards that require they use no more than 1.6 gallons per flush. If you are replacing an older model, this may take getting used to.
I had you guys come out to service my AC last week, which you did. And I was billed and paid. Can you send me a written analysis and estimate of my AC? He told me verbally, and apparently, the last company put the wrong size, so I'd want him to put it in writing so I can get my money back.
This is Jamie, right? No problem. Give me a few minutes, and we'll send the written statement to your email.
How do you reset an engine immobilizer?
If your car's immobilizer is triggered, don't panic. To reset it, hold down the panic button for five seconds. Then press the lock button twice and wait ten meters away from the car for ten minutes.
I've got an appointment between 4 PM, and he's getting late.
It's still a quarter past 4 PM. There's a 3-hour window of 4 to 7 PM for the technician to come. He might be stuck at his previous job, but we will give the technician a call to know his ETA.
A technician is scheduled to come today between 4 and 8 Pm. I just wanted to know if I'm still on the schedule. I've been rescheduled for 2 days now, and I wanted to check if I'm still on schedule so it won't happen again.
Yes, you're still on schedule. I'll pass on the information to the technician you are waiting for. We work on a schedule, and our technician will be with you within that timeframe.
I made an appointment this morning for a guy to come and look at my refrigerator. The told me he would be between 2pm and 5pm, but I haven't heard from him. Can you give me an update?
Yes, this is for your KitchenAid fridge, and you have an appointment today with Steve between 1pm and 5pm. I will have him give you a call for his ETA.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible