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I'm looking for someone to come to my condo to look at my fridge in the next half hour. I'm just calling to confirm that half an hour is good. I want to make sure I pay for everything with my credit card, so how can I do that? Can I do it over the phone? Because I'm not going to be there at the place, someone else will.
Yes, our technician will be there in 30 minutes. Payment is required after the service only. I will need your card information right now, and our technician will call you before charging the card. We won't charge anything from your card unless we have your authorization.
You guys serviced our fridge, and we just found out that it's not working again. It's not cooling. I got a bunch of food from last night, and it is not cold.
We can send someone tomorrow first thing in the morning. Please keep your phone available for tomorrow as our technician will call you 30 minutes before their arrival
I called a little while ago for a schedule for my mother's place. I have the make and year for the refrigerator. It's a Kenmore fridge that's about 5 years old. I don't think it's under warranty anymore. I'll google the model number if it is still under warranty. It probably needs defrosting, but I'll call you back once something changes.
Okay, see you tomorrow from 9 to 12 PM. Please keep your phone lines active since our technicians will call you 30 minutes before their arrival.
I just wanted to confirm that I'm still on the docket for a visit between 3 and 6 PM. There was a switch in the technician, so I want to make sure that we're still on.
Sure thing. I believe I spoke to you earlier. Yes, you indeed still have an appointment today between 3 and 6 PM. We already have a technician assigned for you. Just make sure that you keep your phone available as our technician will call 30 minutes ahead of time.
I'm calling to follow up on a part we ordered. And I thought someone come out today or tomorrow to continue the service.
Yes, I spoke with the technician, and he said he would call you in a few minutes.
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