Taking the time to interview a roofing contractor before the job will save you in the long run.
Some roofing contractors provide quality work and they have an excellent reputation. Sadly, others are known for shoddy workmanship and unethical payment structures.
How do you know which roofing contractors are trustworthy and which you should avoid?
Fortunately, there are services like Home Alliance to help you sort through these concerns.
When hiring a roofing contractor, you’ll need to ask some great questions to make sure you’re on the same page about the work you're hiring the contractor to handle.
This post talks about the things to consider and questions to ask before hiring a roofing contractor. What should you look for in a professional to help ensure that you can trust him or her to accomplish the work as agreed?
Best Questions for a Roofing Contractor
We all days recommend the rule of three’s when it comes to hiring any home renovation company. That means homeowners should take the time to get three quotes for any large home reno, from a roof replacement to a kitchen remodel. This can be a time-consuming process, so we’ve pulled together our top five questions you should always ask a roofing contractor before signing on the dotted line:
- What is the company name and address? If they give you a post office box, that places them on the slippery slope leading to bad business practices. Take a moment and go online to check their name with the Better Business Bureau. Have they had any complaints filed against them?
- Are they insured? Ask to see their insurance certifications. They should have a certificate of liability insurance and workers compensation. This is important in case someone slips and falls off your roof. Between their coverage and your homeowner's insurance, it will reduce your liability in case of an accident. If they don’t have these policies, please don’t hire them.
- Do they subcontract? Find out whether they will do the work themselves or if they subcontract it to another company. The problem here is that you’re not interviewing the company they’re farming the work out to – they make the decision as to whom they’ll send up on your roof. While subcontracting is a common practice in the roofing industry, you’ll need to find out about the secondary company actually doing the work, in addition to the primary company you’re hiring. For example, see question #2.
- Are they licensed? The city, state, and sometimes the county you’re in, may require a license. This usually varies by location. You can go online to check whether a license is required in your area. Then we recommend calling the local licensing office to be sure the contractor you hire is fully licensed. If a license is required and the roofing contractor is non-compliant, walk away.
- What is their warranty? The workmanship on a new roof typically will come with at least a one-year warranty. Depending on the roofing material, the shingles or other covering should have a warranty of 10 years or more. These warranties are separate. Ask for a copy of the warranty and please take the time to read it.
Home Alliance is here to help you find a roofing contractor that you can trust.
Some other tips to consider include asking for references. We know how time-consuming checking references can be, especially if you’re getting three vendor quotes. Checking references up front can save you a lot of hassle in bad materials and low-quality workmanship later on, and that can save you stress, money, as well as time.