Ask us anything

How do I clean the heat exchanger in an RUCS Model Series tankless water heater like the RUCS75iN?

Cleaning the heat exchanger in an RUCS Model Series tankless water heater, such as the RUCS75iN, is essential to maintain its efficiency and extend its lifespan. Over time, mineral deposits and scale can build up on the heat exchanger surfaces, reducing heat transfer and efficiency. Here's a step-by-step guide on how to clean the heat exchanger:

Important Note: Before attempting any maintenance on your tankless water heater, ensure that you turn off the power supply and gas supply to the unit. If you are not comfortable performing these tasks, it's recommended to seek professional help from a licensed HVAC technician or plumber.

Tools and Materials You'll Need:
* Screwdriver
* Wrench
* Descaling solution (specifically designed for tankless water heaters)
* Submersible pump or bucket
* Hoses and fittings (to create a descaling solution circulation loop)
* Towels and a container for catching water

Steps to Clean the Heat Exchanger:
Turn Off the Power and Gas Supply:
Locate the power source and gas supply to the tankless water heater and turn them off. This ensures your safety during the cleaning process.
Isolate the Water Supply:
Shut off the cold-water supply to the tankless water heater.
Drain the Unit:
Connect a hose to the drain valve on the bottom of the water heater and run it to a suitable drainage location. Open the drain valve to allow the unit to drain completely.
Remove the Cover Panels:
Use a screwdriver or wrench to remove the cover panels from the unit to access the heat exchanger. Be cautious and follow any specific instructions provided in your unit's manual for panel removal.
Disconnect the Inlet and Outlet Pipes:
Disconnect the water inlet and outlet pipes from the heat exchanger. You may need a wrench to do this.
Create a Descaling Solution Circulation Loop:
Prepare a descaling solution according to the manufacturer's recommendations. Typically, you'll mix the descaling solution with water in a bucket or use a submersible pump. Connect hoses to the inlet and outlet pipes of the heat exchanger, creating a closed loop with the bucket or pump. Ensure the hoses are securely connected.
Pump the Descaling Solution:
Turn on the submersible pump or pour the descaling solution into the bucket. Circulate the solution through the heat exchanger for the recommended period, usually 45 minutes to 1 hour. This will help dissolve and remove scale buildup.
Rinse the Heat Exchanger:
After the descaling process is complete, disconnect the hoses and flush the heat exchanger thoroughly with clean water to remove any remaining descaling solution and scale debris. Be sure to catch the water in a container to prevent any mess.
Reconnect the Pipes:
Reconnect the water inlet and outlet pipes to the heat exchanger using your wrench.
Reassemble and Restore Power and Gas:
Reattach the cover panels to the unit, ensuring they are securely in place. Turn on the power and gas supply to the tankless water heater.
Restore Water Supply:
Open the cold-water supply valve to the tankless water heater and check for any leaks at the connections.
Test the Unit:
Turn on a hot water faucet to check if the unit is producing hot water properly. It may take a few moments for hot water to flow as the tankless water heater heats up.

Cleaning the heat exchanger of your RUCS Model Series tankless water heater is essential for maintaining its efficiency and preventing damage due to scale buildup. Regular descaling can also prolong the lifespan of your unit. Be sure to follow the manufacturer's guidelines and recommendations for descaling solutions and maintenance intervals to keep your tankless water heater operating at its best. If you have any doubts or concerns, it's advisable to consult a professional technician for assistance.
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.