Ask us anything

How do I locate my A.O. Smith gas water heater reset button?

Locating the reset button on an A.O. Smith gas water heater is an important step when troubleshooting issues or addressing safety concerns. The reset button is typically associated with the control valve or thermostat and is used to reset the water heater's control system in specific situations. While the location of the reset button can vary depending on the model and year of manufacture, I'll provide general guidance on where to look for it:

1. Access the Control Panel or Door:
The reset button is usually located inside an access panel or door on the front of the water heater. This panel or door is often secured with screws to protect the interior components.
2. Remove the Access Panel or Door:
Use a screwdriver or an appropriate tool to carefully remove the screws that secure the access panel or door. Be sure to place the screws in a safe location for reassembly.
3. Locate the Gas Control Valve:
Once you have opened the access panel, you will typically find the gas control valve. The gas control valve is a crucial component responsible for regulating the flow of gas to the burner.
4. Look for the Reset Button:
The reset button is often located near or on the gas control valve or thermostat. It may be a small red or black button labeled as "Reset" or "Reignite." The exact appearance and labeling can vary depending on the model.
5. Identify the Pilot Light Area (if applicable):
If your A.O. Smith gas water heater has a standing pilot light (as opposed to an electronic ignition system), the reset button may be located near the pilot assembly. The pilot assembly consists of a small tube leading to the pilot burner and a control knob or button.
6. Press the Reset Button:
If you encounter an issue with your water heater and believe that resetting it may resolve the problem, press and hold the reset button. Typically, you would press and hold the reset button for a few seconds to initiate the reset process. Follow any specific instructions provided in your water heater's user manual or on or near the reset button itself.
7. Monitor the Water Heater:
After resetting the water heater, monitor its operation to ensure it functions correctly. The reset process is often used to address minor issues or to reinitiate the ignition sequence if the pilot light has gone out.

It's important to note that the exact location and appearance of the reset button on your A.O. Smith gas water heater may vary depending on the model and year of manufacture. Therefore, always refer to the specific user manual or documentation provided with your water heater for precise instructions and safety precautions related to the reset button and troubleshooting procedures.

Important Safety Considerations:
* Before attempting to reset the gas water heater, ensure that the gas supply is turned off and follow recommended safety procedures.
* If the problem persists or if you are uncertain about any aspect of the reset procedure, it is advisable to contact a professional plumber or technician to diagnose and fix the issue correctly and safely.
* Working with gas appliances can be potentially hazardous if not done correctly, so safety should always be a top priority.

FAQ
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.