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How far in advance should I schedule a service appointment for my Viking appliances?
It is recommended to schedule a service appointment for your Viking appliances as soon as you notice any issues or require maintenance. Depending on the time of year and the availability of service technicians in your area, it's best to book the appointment at least 1 to 2 weeks in advance. During busy seasons, such as holidays or peak appliance repair times, it may be wise to schedule even earlier to ensure you get a convenient time slot. Promptly addressing appliance problems can prevent further damage and ensure timely repairs, so don't delay in reaching out to Viking's customer support or an authorized service provider to set up an appointment.
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- Customer Service Agent: Hi. This is Anna calling back. Upon checking for the continuation of your dryer service, we can get you an appointment for tomorrow between 1 to 4 PM. There would be 2 different technicians, but rest assured that they are licensed and highly trained to do the work. One will work on the electricals, and the other will work on your appliance. Keep your phone lines active since our technicians will call you 30 minutes before arrival.
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