How Much Do You Charge to Come Out to Do a Service Call?
With Home Alliance, you pay by the job, not by the hour. Once we discover the problem, some locations may waive the fee altogether if you decide to have us perform the full repair.
What is the width of a door in meters?
The doors are 900mm wide and 2.1m high, but a front door can be up to 1.1m wider. Window sizes can differ greatly; they can be as small as 600mm or as large as 2.4m wide and 1.8m tall.
I am just calling for service on unclogging a toilet
We can get you a plumber tomorrow in the morning. For our plumber to come out, we have a diagnostic fee . But you don't worry about it, as it gets waived off once you proceed with the job. And you're only paying just the total cost of the job done. So that diagnostic fee will go towards the job after. Our plumber will give you a call 30 minutes before they go to your place.
What are encapsulants?
Products that are used to seal the inside of ductwork. Home Alliance does not recommend the use of these products except in very specific situations, such as fiberglass insulation that has deteriorated.
I have an appointment on Thursday. Any chance we can get this before 3pm to 6pm on any day? How about the earliest?
We can do it from 9am to 12pm next week, on Monday. I will go ahead and change it to 9am to 12pm, and he will call you 30 minutes before to let you know he is on the way.
I have somebody who came out yesterday for my dishwasher, and we are scheduled to come back with the part on Saturday. Can you find me my record, please? You know, I changed my mind, and I'm going to buy a new dishwasher. So can you cancel the repair and then I'll pay for the service?
Yes, then, in this case, we will proceed with the payment. I will forward this information to the technician, and we will charge you for your call.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible