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I believe I missed a call from you guys about you letting me know if the service guy is on their way. They asked me today if they could move it at 9 AM, and now you want to move it tomorrow.

Yeah. So basically, the technician is having some truck issues that weren't resolved earlier this morning. So it looks like we need to move the schedule tomorrow. I'm so sorry about that. We could waive the service fee, so you'll get a free service call for tomorrow if you want. If not, you're free to call another company to help you today.
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