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I called because we have an appointment today, and I wanted to check the status of the technician; he hasn't arrived. I just wanted to know if you had an idea more or less when he will be here? Do you have no closer time range?
Upon checking here in my system, you have an appointment today between 10am and 1pm. Our technician will give you a call 30 minutes prior to the arrival. The time will be between 10am and 1pm. I don't have a specific time when he should arrive, but it should be between 10am and 1pm.
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- This is Anna calling back. Sorry about getting disconnected after that long hold. Upon checking our schedule, we can give you a free estimate and send out a plumber for today between 4 to 6. Would that be okay for you? Our plumber will assess the problem and give you a solution and a reasonable quote for the service. If you don't proceed with the repairs, you don't have to pay anything since it's a free estimate. Our plumbers usually carry common plumbing fixtures, and if we don't have the part, we can order it and continue the service next time.
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