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I have a Whirlpool dishwasher that I would like someone to look at. The heating coil on the bottom of it was a knife with a plastic handle that melted on top of it. I bought it from Costco a year ago. I have all Whirlpool appliances, and I've always gone through Whirlpool. Then they check if I have a warranty. Do you guys do that too? I just contacted you guys since you are locals. It's much easier to deal with when working with somebody local.
Well, initially, if the appliance is less than a year old, we would refer them to the manufacturer. We wouldn't want to void the warranty, so we refrain from handling it before you go contact the manufacturer.
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