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I have a Whirlpool dishwasher that I would like someone to look at. The heating coil on the bottom of it was a knife with a plastic handle that melted on top of it. I bought it from Costco a year ago. I have all Whirlpool appliances, and I've always gone through Whirlpool. Then they check if I have a warranty. Do you guys do that too? I just contacted you guys since you are locals. It's much easier to deal with when working with somebody local.
Well, initially, if the appliance is less than a year old, we would refer them to the manufacturer. We wouldn't want to void the warranty, so we refrain from handling it before you go contact the manufacturer.
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- Customer Service Agent: Hi. This is Anna calling back. Upon checking for the continuation of your dryer service, we can get you an appointment for tomorrow between 1 to 4 PM. There would be 2 different technicians, but rest assured that they are licensed and highly trained to do the work. One will work on the electricals, and the other will work on your appliance. Keep your phone lines active since our technicians will call you 30 minutes before arrival.
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