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Am I speaking with Gale? My name is Melanie; I'm calling from the Electrician company. We had an appointment with you. Technician Emmanuel on December 23rd and then a part installation on December 24th. Do you remember? Emmanuel that we need to finish the part installation and wants me to ask you if there's any possibility that he can come tomorrow in the morning, between 9 to 12.

No, I don't, and we're both sick here. We are not interested in any appointments because we have the flu. So we'll talk to you another time.
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