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I was just calling to see if I could get a quote for a dryer repair? It is a Hotpoint dryer, and the knob is not broken, but the wire it is connected to is stripped. This isn't my house; it's my landlord's, so I'm trying to get a quote for him without paying to get a quote.
Alright, we can help you with that. Let me explain how we work first. We have a service call fee of to come out and do a full diagnostic. However, it will be waived once you proceed with the repairs. We can't provide an estimate over the phone since it's hard to say how much it would really cost without inspecting the unit personally.
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- Customer Service Agent: Hi. This is Anna calling back. Upon checking for the continuation of your dryer service, we can get you an appointment for tomorrow between 1 to 4 PM. There would be 2 different technicians, but rest assured that they are licensed and highly trained to do the work. One will work on the electricals, and the other will work on your appliance. Keep your phone lines active since our technicians will call you 30 minutes before arrival.
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