Tap into Our Expertise
We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
What is the most common problem?
Believe it or not, an appliance can be bumped or vibrate itself unplugged. We find this to be common when we go on repair calls.
Can I put my refrigerator all the way up against the wall?
Yes you can, as long as there is not a metal grid on the back of it. If there is, you should make sure you leave 1" of space between the unit and the wall.
I believe you guys serviced my house dryer last week. The technician was very helpful, and we found that it was just a broken belt in my dryer. I was just wondering if I could have you guys come out and help me install the new belt or just help me fix it with your own belt?
I'm sorry. We don't do installations. We have our own parts from the manufacturer because we offer a warranty on our services. I can forward your information to the technician, and I will let him know you will proceed with the repair because it needs a new belt. I will let the technician call you tomorrow then.
Somebody called about an appointment today. I didn't understand what she was saying.
Yeah, we left a voice mail about rescheduling the appointment to 10 AM to 1 PM. If that's okay with you, we'll reschedule the time since there was a conflict in the schedule. Our technicians will call you 30 minutes before their arrival.
Do you guys speak Spanish? I'm looking for someone to check my microwave.
No, sir, we only speak English here. Unfortunately, we don't have a technician that specializes in microwaves
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible