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Popular Questions
I have a repair service that still hasn't showed up, and I wanted to know what the status was.
I do apologize if our technician is running late. I'm going to try and call him right now and have him give you a call for his estimated time of arrival. Probably he was stuck in his previous job in changing some parts, so I do apologize for this inconvenience.
I just wanted to confirm my schedule for today. If there's a possibility I could get a service earlier, that would great,
Yeah. Nothing changed. You still have a schedule from 3 to 6 PM.
I think I have an appointment for somebody to clean our filters, but I'm not sure when that is. Can I do the same time on Wednesday next week? That'd be great!
Oh, we can help you with that. The schedule is for today between 3 to 6 PM. Someone is trying to call you to move the appointment to 7 PM because our plumber is currently stuck at a previous appointment. Or you can reschedule it entirely if you're not ready.
How should a residential HVAC system be cleaned?
The most effective way to clean air ducts and ventilation systems is to employ source removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.
Should I turn the air off when I am not home?
No, just turn the temperature up a few degrees to be closer to the outdoor temperature. The AC unit will not have to work as hard when you return as it would if you turned it completely off.
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