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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
This is Anna calling back. Sorry about getting disconnected after that long hold. Upon checking our schedule, we can give you a free estimate and send out a plumber for today between 4 to 6. Would that be okay for you? Our plumber will assess the problem and give you a solution and a reasonable quote for the service. If you don't proceed with the repairs, you don't have to pay anything since it's a free estimate. Our plumbers usually carry common plumbing fixtures, and if we don't have the part, we can order it and continue the service next time.
Yeah, that time would work. I'll see you later then.
So I have a doctor's appointment until 12 PM. Do you think I can switch appointments? Can you do it between 12 and 4 PM?
We can do it between 12 and 4 PM. I'll reschedule it then.
Today, I have an appointment. I just want to know when they'll get here.
You're supposed to have a schedule today between 9am to 12pm. I just called the technician, and he said he will be there in 30 to 45 minutes.
What is the average lifespan of heating and cooling equipment?
You can expect your home heating and cooling system to last an average of 10-12 years each. Just remember that better maintained systems could last even longer while still providing adequate levels of comfort without excessive energy bills.
How do I know my system has been cleaned correctly?
It is difficult to check the crucial areas of the system one's self (duct-work & fan) we provide our clients with before & after photos of the entire system. The report is in a digital, easy to read format that can be viewed on any computer or mobile device. We take this a step further and provide our customers with Geo-tagged pictures that record GPS co-ordinates, the date and the time. This offers utmost piece of mind, that the pictures you are seeing are yours, and that they are from that specific cleaning.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible