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Popular Questions
Can I make an appointment for the morning? I recently used this company to fix my Sub-Zero fridge, and now my freezer is broken. The fridge is working fine, but the freezer is not. If possible, I'd want a technician as soon as possible.
We don't have a technician available today, but we can give you a schedule at 9 in the morning. Our specialist will call you 30 minutes before they arrive. There will not be a service call fee for you since you are a returning customer. Our technician will give you an estimate for the repair.
Do you guys service Kenmore refrigerators? We need the door taken off and put back on to get it in the apartment. We can't take it off since there are a bunch of wires connected to it. There are also missing screws in it too.
Yes, we have technicians to help you. Our technicians are fully booked for the day since it's already late in the afternoon. But we can send out a technician for sure tomorrow in the morning. We have a service call fee , which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if you proceed with the repairs with us. We accept debit and credit cards and checks regarding our mode of payment. Our technician has common parts available to fix it right away. If the part isn't available, he can order a part for you straight from the manufacturer. Our technicians will call you 30 minutes before their arrival.
My tenants complained that the heater is somewhat noisy. Is that something you can look at? Part of the house is a central heating unit, while one room is a wall heater.
Before I give you a schedule, let me tell you how we work here. For our technician to come out and do a full diagnostic, we have a service call fee. The fee will be waived once you proceed with our repairs. Unfortunately, we are fully booked for this week, so the soonest schedule we can give will be Monday next week. If that's okay for you, I can schedule an appointment for that date.
Can you suggest any safety tips to help prevent home dryer fires?
The United States Fire Administration website contains a checklist of helpful tips to follow to minimize a fire’s risk starting in either a home dryer or a dryer vent.
I believe I called yesterday, and we set an appointment for you guys to come to my house to repair my KitchenAid micro oven. I think you were coming today by noon, but the problem is we ran into a problem, so I wanted to reschedule it for tomorrow if possible. Sorry for the inconvenience; something came up.
No problem. We can reschedule it for tomorrow between 12pm and 3pm.
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