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Popular Questions
My name is Doug. I want to keep it brief since you are taking many calls, but do you manage the office by chance? I was trying to reach out for an after-hours answering service. Is there anyone around that I could run it by them?
Unfortunately, I'm just a dispatcher. There's currently no one around that can handle that. But you can leave me a message so I can run it by them and give them your contact info.
All the switches in our condo are not working. Anything that is plugged in is working, but the switches are not. About 15 light switches aren't working. I did flip the breaker, but nothing happened.
Yes, we can help send an electrician to you. If we don't have availability for today, would tomorrow work? We have a slot available in the afternoon tomorrow. For our technician to come out, we have an estimation fee of but don't worry since that estimation fee will go towards the final cost of the repairs. That will be waived if you proceed with the repairs with us. We will send out highly trained, licensed, and certified technicians to help you.
How often should residential HVAC systems be cleaned?
Frequency of cleaning depends on several factors, not the least of which is the preference of the homeowner. Some of the things that may lead a homeowner to consider more frequent cleaning include: smokers in the household pets that shed high amounts of hair and dander water contamination or damage to the home or HVAC system residents with allergies or asthma who might benefit from a reduction in the amount of indoor air pollutants in the home’s HVAC system after home renovations or remodeling prior to occupancy of a new home.
What are antimicrobial chemicals and why would they need to be used?
Antimicrobial chemicals are applied by some companies to the interior surface of the air ducts to treat microbial contamination such as fungi (mold), viruses or bacteria. Before any antimicrobial chemicals are used, the system should be thoroughly cleaned. It is critical that any antimicrobial treatment used in your system be registered by the U.S. Environmental Protection Agency specifically for use in HVAC systems. The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project. Review the NADCA White Paper on Chemical Applications in HVAC Systems for more information.
I live in Venice, and I wanted to know if you cover the area. My washing machine has a leak at the bottom. It is a side-by-side Maytag washer. I know it wasn’t leaking, and some people have been moving it and maybe pulled some hose that caused the leak. Can I ask if it is possible for them to call me when it is 10 minutes away?
We can send our technician tomorrow in the afternoon between 12pm and 3pm. Yes, the technician will call you prior and once he is close. We will send you our certified Maytag technician. Let me explain to you how we work. We have a service call fee, which will be waived for the repair.
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