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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
About a time change with what I have set today. They were asking me to call back and confirm.
So your original appointment here is between 2pm and 5pm, and it is rescheduled between 5pm and 6pm today. The technician will give you a call 30 minutes before he arrives.
I have an appointment with the technician this morning, and I was wondering if I could get a time when I can expect him. I was told I would get a call on the appointment.
We operate with a time frame on our technicians. It's currently 10 AM, and your appointment is from 9 AM to 12 PM. You can expect a call from the technician shortly to inform you he's on his way.
How long does it take to get parts?
It depends on the availability of our suppliers.
This is Bryan James trying to get an appointment to get my Sub Zero refrigerator looked at. You guys have been here before. It's the ice maker again. It has broken for 3rd again. Do you guys specifically work with Sub Zero?
Yes, we specialize in Sub Zero appliances and have other specialists for other brands.
I just became a member recently or a prime member. I have two problems that I need fix. One is an air conditioning mini-split, and it has condensation problems; it is leaking water. The second one is a combo dryer unit. It is overheating like in a cool setting; it's extremely hot.
I apologize; we only do central air conditioning, central cool and central heat. We don't work with mini-split. We also don't work with combo dryer units.
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