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We understand that emergencies can happen at any moment. That’s why we strive to provide the fastest service on the market.
Popular Questions
Can I plant or garden around my outdoor unit?
Yes and no. Shaded outdoor units require less electricity than those exposed to direct sunlight. At the same time, keep trees, shrubs, and grass far away from the unit to avoid blocking airflow.
I missed a call from the technician, and he is coming over here. I texted him back, but I didn't know if I needed to talk to you.
Yes, I just informed them that you are home and waiting for the technician.
How do I know when is a good time to have my appliance fixed?
When you realize there is a malfunction, call a certified technician immediately. If you suspect there may be a problem, such as an appliance not working as it should, with diminished performance, it could need maintenance. You don’t have to wait until your appliance breaks before calling a repair company. It’s always best to get it checked out if you think there may be a problem, to avoid costly repairs and replacement down the road.
I think you said LG. Are you guys certified in LG washer/dryers? I have a dryer that runs hot even at medium temperatures. There's a vent at the back of the drum, and it is burnt slightly. I'm pretty sure that part is under warranty. But, also, it could be the exhaust pipe. It's 15 ft. long, and it might need to be cleared out.
This is Viking Repair Service, but yes, we also service LG appliances. If the unit is still under warranty, it could void the warranty if we work on it since we're not certified for LG appliances, only Viking. You can call the manufacturer to see if they can help you since it's still under warranty. If they can't help you, you can give us a callback.
I'm here in Scottsdale, and I have a Wolf microwave in my kitchen that's having problems. I want to replace it with another Wolf microwave.
I'm sorry, but we don't do repairs on microwaves. We also only do internal and mechanical repairs and no replacements.
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