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So one of your guy's technicians. Came out last week to look at my washer, and I realized that you guys weren't certified by LG. It is what it is. But I don't want them to send out a certified one. If you guys are willing to give them a call so they can get the parts for you and do the service yourself since there's a 10-year warranty on the motor. I don't know if you guys would do that, but I was wondering if you could. The unit is out of warranty, but the motor is under warranty.

Unfortunately, we don't work on units under warranty. We have our manufacturer from which we get our parts, which are still certified by brands. That's why we usually ask if it's under warranty or not.

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