What can I expect during a service visit?
When you work with Home Alliance, you can expect to receive top quality service at a fair price. We will send out a courteous technician with ample training and experience on your specific appliance. Your technician will thoroughly troubleshoot the appliance to determine the root cause of the problem and then provide you with an estimate for the recommended repair. We carry many replacement parts in our vehicles so it is highly likely your repair will be completed in one visit. We never leave a mess behind and we are always happy to answer your questions in detail.
What’s the difference between a three-pronged plug and a two-pronged plug?
The main difference between a three-pronged plug and a two-pronged plug is the grounding wire. A three-pronged plug has a grounding wire, an extra safety feature designed to protect you from electrical shock. A two-pronged plug does not have a grounding wire and is used for appliances that do not require groundings, such as lamps, small appliances, and electronic devices with plastic casings. Overall, using three-pronged plugs is safer than two-pronged plugs, as they provide an extra layer of protection against electrical shock. Using the correct plug for each appliance or device is important to ensure safety and prevent electrical hazards.
How long does it take for a 40 gallon electric water heater to fill up?
The amount of time it takes to fill your electric water heater is contingent on its tank size. For example, a 40-gallon tank may take half an hour to forty minutes, whereas an 80-gallon one could take one hour or more.
When Is it Time to Call an Electrician?
No one wants to call in professional help when they’re not needed. There are a lot of home owners who think that their electrical issue is no big deal and that they can get by if they ignore the problem, hoping it will eventually sort itself out, or they decide to take matters into their own hands. Under no circumstances should you ever attempt to conduct your own electrical work. Even if it’s just a small problem, unqualified repairs won’t meet safety standards and could sow the seeds of more serious problems down the line. So, when should you call an electrician? Whenever you have an electrical problem! It’s of no inconvenience to us to provide the reassurance you need. Besides, more often than not more frequently tripping circuit breakers, flickering lights, faulty wiring, etc., warrant our immediate attention.
What does TR mean on an electrical outlet?
TR on an electrical outlet stands for "tamper-resistant." Tamper-resistant outlets are designed with spring-loaded shutters that cover the openings for the plug blades when the outlet is not in use. These shutters help prevent accidental contact with electrical contacts by children or anyone else who might be tampering with the outlet, reducing the risk of electrical shock or electrocution. The shutters only open when equal pressure is applied to both sides of the shutters simultaneously, as would happen when inserting a plug. TR outlets are now required by the National Electrical Code in certain areas of residential construction, including in new homes and areas where children are likely to be present.
I received a message earlier that you need to reschedule. I also wanted to make sure that the kind lady I spoke with the other day, she put the note in there that I need to get the certificate of insurance before you all come.
Yes, one of our managers tried to call you earlier to reschedule the appointment due to something coming up with our technician. Your appointment will be moved on Wednesday between 9am and 12pm, and yes, there is a note here.
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