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What can I expect during a service visit?
When you work with Home Alliance, you can expect to receive top quality service at a fair price. We will send out a courteous technician with ample training and experience on your specific appliance. Your technician will thoroughly troubleshoot the appliance to determine the root cause of the problem and then provide you with an estimate for the recommended repair. We carry many replacement parts in our vehicles so it is highly likely your repair will be completed in one visit. We never leave a mess behind and we are always happy to answer your questions in detail.
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- I was expecting your technician between 9 to 12 today. I've been home because of this appointment. The unit is currently working, but the purpose of someone coming out is to figure out why it's not working when it is not. I need a lasting solution, not a temporary one, just by switching the circuit breaker. I feel like I don't need to pay a service fee since it's a problem that hasn't been resolved yet.
- I'm a realtor, and your man came up a few days ago to look at a condominium, and I've been trying to find out if he's found the part for the dishwasher. I keep calling, and he doesn't answer. I guess he's too busy.
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