When I call, will I reach a live, local person?
Yes! We have a customer service staff dedicated to solving your problems.We answer the phone immediately and are ready to help. During peak times there may be a short hold time but it is relatively rare. We know your time is valuable and we respect that.
Similar Questions
How often do Dryer Exhaust Vents need cleaning?
The better a dryer vent blows, the less lint builds up in it. Short vents blow better than long ones. Full size dryers blow better than smaller stack dryers or older dryers. Vents with a lot of turns and elbows blow worse and build up more lint. Very short vents attached to full size dryers may never need cleaning! Most vents, however, need cleaning every two to three years depending on the factors above.
What is the rough opening for a 36 inch exterior door?
For a 36" x 80" pre-hung door, you'll need a 38.5" x 82.25" rough opening for it to fit snugly. Always ensure that your door is aligned and squared before nailing the frame in position so it will close correctly.
I have a Whirlpool dishwasher that I would like someone to look at. The heating coil on the bottom of it was a knife with a plastic handle that melted on top of it. I bought it from Costco a year ago. I have all Whirlpool appliances, and I've always gone through Whirlpool. Then they check if I have a warranty. Do you guys do that too? I just contacted you guys since you are locals. It's much easier to deal with when working with somebody local.
Well, initially, if the appliance is less than a year old, we would refer them to the manufacturer. We wouldn't want to void the warranty, so we refrain from handling it before you go contact the manufacturer.
This is Melissa calling. I just wanted to ensure that we still have our appointment for today. They told me I would receive a message a day before, but I didn't. And I made sure that I was here for today. I don't live there; I'm the homeowner, but the tenants aren't here, so I need to be there to let you in and pay you. I live just 30 minutes out, so it would be best if they called me an hour before.
Upon checking, yes, you have an appointment today. The technician will call you to let you know they're on the way.
I was talking to a gentleman just right now about the information about the LG dryer repair.
Yes, I was able to check the schedule; we can send someone out today between 2pm and 5pm. For the technician to come over and do a full diagnostic, we do have a service call fee. You don't have to worry because once you proceed with the repair, we will be waiving that. You are basically paying for the repair itself, whatever it may be. Right now, we are also running a special promotion for our membership. So normally, it'd for a one-year membership, and that is one whole year of a free service call that is for your HVAC appliance repair, electrical and plumbing. We accept credit card or debit card, or check after the repair.
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