Question 1

I need to reschedule my appointment

Accepted Answer

You can’t make it? No worries. Feel free to reschedule any booking by logging in or call us at (877) 777-0796

Question 2

How do I track my order?

Accepted Answer

After you place your order you will receive a confirmation email containing the tracking link. At any time, you can follow this link and see updates of the order's status, or access your dashboard on the website.

Question 3

Does Home Alliance provide warranty on installation and repairs?

Accepted Answer

Yes, we provide a warranty on installation and repairs. Your Service Expert will guide you through different options to ensure satisfaction.

Question 4

Do I have to be present when Home Alliance is at my home?

Accepted Answer

Depending on the job, you may need to be present at home at the time of appointment. To make it easier, Home Alliance gives you convenient time windows of three hours of your choice.

Question 5

How can I contact Home Alliance?

Accepted Answer

You can call us at (877) 777-0796 or email us at info@homealliance.com.

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Repair of Thermador household appliances

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