Question 1

Who orders the parts?

Accepted Answer

Your assigned Service Experts order the part themselves. As soon as parts arrived, we schedule the next appointment with you in order for Service Experts can come to install them.

Question 2

Does the HVAC Company have a service plan to maintain and protect my system?

Accepted Answer

Service plans can ensure that your unit receives regular, necessary HVAC servicing and maintenance to perform without problems for many years.

Question 3

Who are our Service Experts?

Accepted Answer

Our Service Experts are licensed, bonded, insured, and highly-trained professionals in every trade we offer.

Question 4

How do I track my order?

Accepted Answer

After you place your order you will receive a confirmation email containing the tracking link. At any time, you can follow this link and see updates of the order's status, or access your dashboard on the website.

Question 5

How can I contact Home Alliance?

Accepted Answer

You can call us at (877) 777-0796 or email us at info@homealliance.com.

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