You guys are located in the valley? I'm trying to find some parts. Do you sell parts? Do you know of any places that sell parts?
We are locals here. We don't sell any parts, and we only do repairs. Unfortunately, I don't have any referrals.
Do I have to be present when Home Alliance is at my home?
Depending on the job, you may need to be present at home at the time of appointment. To make it easier, Home Alliance gives you convenient time windows of three hours of your choice.
I have a washing machine that was fixed by you. And it is broken again. I would like to verify if you guys could come in and check it again. There's something wrong with the water. It's the same thing that happened before.
It's the LG washer, right? And it has the same problem as before. We can send you a technician tomorrow between 9 and 12 PM. So you're good for tomorrow. Again, our technicians will call you 30 minutes before letting you know their arrival.
I have an appointment today, and there's still no sign of your technician coming.
You have a scheduled appointment today between 12 and 3 pm. Let me get ahold of the technician. He might be stuck with the previous job. I'll give you a call back once we know his status.
What does dehum mean on an air conditioner?
A dehumidifier is an appliance that decreases humidity in the air. Why use one? Well, often, it's for health reasons or to get rid of that pesky musty smell. Additionally, it inhibits mold growth which can be super helpful.
Is this Thermador Appliance Repair Service? I have a 10-year-old Thermador double oven, and the spring and cable on the doors are broken. And the glass in the middle of the door is broken. I don't really need someone to take a look at it. I know exactly what it needs just by looking at it. I need someone to come out, install the part, and go their way.
We do service all Thermador appliances. We need to have a technician come out and inspect it first, or we won't know how much it would really cost and the parts needed. We can give you a schedule any day of the week. We have a spot available today, tomorrow, Saturday, or even Sunday. Our service call fee for the technician to come out and help you with your unit. If you can give me the model number, I'll pass that on to the technician so he can ready the parts for you.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible