Ask us anything

Can I extend the warranty on my American Standard Platinum 18 air conditioner, and what is the process for doing so?

Extending the warranty on your American Standard Platinum 18 air conditioner is possible, and it's a smart way to protect your investment and gain peace of mind. Warranty extensions, often referred to as extended warranties or service contracts, provide coverage beyond the standard manufacturer's warranty period. To extend the warranty on your American Standard Platinum 18 air conditioner, follow these general steps:

1. Contact the Manufacturer or Dealer:
Start by reaching out to American Standard or the authorized dealer or distributor from whom you purchased the air conditioner. They can provide information on available warranty extension options, terms, and pricing.
2. Review Available Warranty Plans:
American Standard or the dealer will typically offer several warranty extension plans with varying coverage periods and terms. Carefully review the details of each plan to understand what is covered, the duration of coverage, and any associated costs.
3. Choose the Right Plan:
Select the warranty extension plan that best suits your needs and budget. Consider factors like the length of coverage, what components or parts are included, and any additional services or benefits provided.
4. Pay for the Extension:
Once you've chosen a plan, you'll need to pay for the warranty extension. The cost can vary depending on the plan's coverage and duration. Be sure to ask about payment options, such as lump-sum payments or monthly installments.
5. Register Your Warranty:
After purchasing the warranty extension, it's essential to register it with American Standard or the warranty provider. This registration process ensures that your extended warranty is valid and that you can access its benefits when needed.
6. Keep Records:
Maintain detailed records of your warranty extension, including the terms and conditions, payment receipts, and the warranty registration confirmation. These records will be valuable if you ever need to make a warranty claim.
7. Follow Maintenance Requirements:
Extended warranties often come with specific maintenance requirements to keep the warranty valid. This typically includes regular professional maintenance by a certified technician. Failure to adhere to maintenance requirements can void the warranty, so make sure to fulfill these obligations.
8. Understand What's Covered:
It's essential to have a clear understanding of what is covered under your extended warranty. This may include parts replacement, labor costs, and certain repairs. Read the warranty documentation carefully to know the extent of your coverage.
9. Keep the Warranty Documents:
Safeguard all warranty documents and terms for easy reference. This includes the original manufacturer's warranty, any extended warranty agreements, and maintenance records.
10. File a Claim When Needed:
If your American Standard Platinum 18 air conditioner experiences a covered issue during the extended warranty period, contact the warranty provider or dealer to initiate a warranty claim. Follow their instructions for the claims process, which may include providing proof of purchase and details of the issue.
Important Considerations:
* Third-Party Warranty Providers: In some cases, extended warranties may be offered by third-party providers rather than the manufacturer or dealer. If this is the case, carefully research the reputation and credibility of the warranty provider before purchasing an extended warranty from them.
* Transferability: Check if the extended warranty is transferable to a new homeowner if you sell your home. This can be an attractive selling point for potential buyers.
* Cancellation Policy: Review the warranty extension's cancellation policy to understand your options if you change your mind or decide to sell the air conditioner.
* Cost-Benefit Analysis: Assess whether the cost of the extended warranty is justified based on the potential repair or replacement costs of your American Standard Platinum 18 air conditioner. Consider factors like the age of the system, reliability, and your risk tolerance.

Extending the warranty on your American Standard Platinum 18 air conditioner can provide valuable coverage and peace of mind. Be sure to carefully review the terms, choose the right plan, and follow maintenance requirements to maximize the benefits of your extended warranty. If you have any questions or concerns, consult with the manufacturer, dealer, or warranty provider to clarify the terms and conditions before making your purchase.
FAQ
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.