Ask us anything

do you repair Kenmore washing machine? It is not draining, and it is like not going or starting.

I can provide you with some general troubleshooting steps for a Kenmore washing machine that is not draining or starting. Keep in mind that I cannot physically repair appliances, but I can offer guidance to help you diagnose and potentially resolve the issue. If you're uncomfortable with performing these tasks or if the problem persists after troubleshooting, it's advisable to seek the assistance of a qualified appliance technician.

1. Check Power Supply:
Ensure that the washing machine is properly plugged into a functioning electrical outlet. Verify that there is power to the outlet by testing it with another device. If there's no power, check your circuit breaker or fuse box to see if a circuit has tripped.
2. Door/Lid Lock:
Many modern washing machines have a door or lid lock mechanism that prevents the machine from starting if the door or lid is not securely closed. Make sure the door or lid is closed and latched properly.
3. Start/Pause Button:
Confirm that the start/pause button or cycle selector knob is set to the desired cycle and that the washing machine's control panel is responding. Sometimes, a loose or malfunctioning button can prevent the machine from starting.
4. Water Supply:
Ensure that the water supply to the washing machine is turned on and that the water inlet hoses are not kinked, damaged, or clogged. A lack of water can cause the machine to stall.
5. Drain Hose Inspection:
Examine the drain hose for any kinks, blockages, or damage. If the drain hose is clogged, water may not be able to exit the machine properly.
6. Check the Pump Filter:
Some Kenmore washing machines have a pump filter that can become clogged with lint, debris, or foreign objects. Access the pump filter (usually located behind an access panel) and clean it if necessary. Be prepared for some water to spill when you remove the filter, so have towels or a container ready.
7. Inspect the Drain Pump:
The drain pump is responsible for removing water from the machine. If it's not working correctly, the machine won't drain. You may need to remove the front or rear access panel to access the pump. Check for any debris or obstructions in the pump impeller or housing.
8. Check for Error Codes:
Some Kenmore washing machines have a digital display that can show error codes when a problem is detected. Refer to your machine's user manual to decipher any error codes and follow the recommended troubleshooting steps.
9. Overloading:
Overloading the washing machine with too many clothes can strain the motor and prevent proper drainage. Make sure you're not overloading the machine.
10. Safety First:
Before attempting any further troubleshooting or repairs, unplug the washing machine from the electrical outlet to ensure your safety.
11. Seek Professional Help:
If you've checked all the above aspects and the washing machine still doesn't drain or start, or if you're uncomfortable with DIY repairs, it's best to contact a qualified appliance technician. They have the expertise and tools to diagnose and fix more complex issues, such as problems with the control board, motor, or sensors.

Remember that performing DIY repairs on appliances carries some risks, especially when dealing with electrical components and water. If in doubt, it's always safer to consult a professional technician who can safely diagnose and repair the problem.

Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.