How do I know when the technician will arrive?
Your Home Alliance technician will text or call you when they are on the way. Unlike other services, you typically do not have to wait long for us to arrive.
Similar Questions
What’s the right size heating or cooling system for my home?
There are several factors that go into making that determination, which is why you should never accept a new system quote or proposal over the phone. No contractor can possibly know what size system is right until they consider such factors as shade, insulation, window and door sealing, the size and shape of your ductwork, and more.
You live in Calabasas, right? We have a job in Calabasas. Half of the house has no power. The customer tried resetting the circuit breaker, but nothing happened.
Yeah, I'm not handling that area today. I'm in a different area. I live in Granada Hills. I can do that tomorrow, but it must be after 3 PM.
I'm calling from the air duct cleaning company. I talked to Rafael, and he asked to call you and schedule the drive and clean service. I'm calling to let you know that we are fully booked this upcoming weekend, but we can give you a schedule anytime next week.
Yeah, that works. I'm mostly at home every day!
I have an appointment today between 3pm and 6pm with somebody to look at my second breaker. I just want to confirm the guys are coming today.
Yes, you do have an appointment with us today, and the technician will give you a call 30 minutes prior, and the window is between 3pm and 6pm. And if he doesn't come after 6pm, you can give me a callback.
When I call, will I reach a live, local person?
Yes! We have a customer service staff dedicated to solving your problems.We answer the phone immediately and are ready to help. During peak times there may be a short hold time but it is relatively rare. We know your time is valuable and we respect that.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible