Ask us anything

How Do I Maintain My Water Softener?

Water softeners are installed where the water line enters the home. A professional installer should carry out the installation.

How do I Maintain My Water Softener?

While most softeners need little care and will last for many years – problems may occasionally occur.

To ensure smooth functioning, the water softener should regenerate at least once a week to assure its longevity. If your water softener is not working properly, there are several things to watch for:

Check for salt build-up in the brine tank. If a crust has formed, remove it using a vacuum, clean with soap and water, and rinse well.
If your water contains iron, check for iron deposits in the resin bed. If it is present, use an iron-removing product to clean the softener.
Check the resin tank injector. If it is plugged with “dirty” salt, shut off the softener’s bypass plug, run a manual regeneration and then clean the injector and injector screen.
Consider machines that have controls that minimize water use during regeneration. Often, one cycling a week will be sufficient for a family of four if the unit is sized properly.
FAQ
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.