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How to fix the "control locked" button on my Duet Whirlpool washing machine?

If the "Control Locked" button on your Whirlpool Duet washing machine is engaged and preventing you from operating the washer, you can follow these steps to unlock it:
1. Understand the "Control Locked" Feature:
The "Control Locked" feature is a safety feature on Whirlpool Duet washing machines that locks the control panel to prevent accidental changes to the settings during a wash cycle. It's a useful feature to ensure your selected settings remain consistent throughout the cycle.
2. Identifying the "Control Locked" Indicator:
Look for the "Control Locked" indicator on your washer's control panel. Typically, there will be a button or a combination of buttons that control this feature. The indicator may be labeled "Control Locked" or simply "Control Lock."
3. Deactivate the "Control Locked" Feature:
To deactivate the "Control Locked" feature, follow these steps:
a. Locate the "Control Locked" button or indicator on the control panel.
b. Press and hold the "Control Locked" button for about 3 to 5 seconds. You may need to press and hold it until the indicator light or message disappears.
4. Wait for Confirmation:
After holding down the "Control Locked" button for the specified duration, wait for a confirmation signal. The indicator light or message should turn off, indicating that the control panel is now unlocked.
5. Test the Washer:
With the "Control Locked" feature deactivated, you should now be able to use your Whirlpool Duet washing machine as usual. Select the desired wash cycle, adjust settings, and start the machine to ensure that it operates correctly.
6. Prevent Future Locking:
To prevent accidental locking of the control panel in the future, be mindful of how you interact with the buttons and controls while the washer is in use. Avoid pressing and holding the "Control Locked" button unless you intentionally want to engage the feature.
7. Check for Error Codes:
If the "Control Locked" feature does not deactivate, and you continue to experience issues, check the control panel for any error codes or fault indicators. These codes can provide valuable information about the specific issue you're facing. Consult your washer's user manual or the service manual for your model to interpret these error codes and troubleshoot accordingly.
8. Power Cycle the Washer:
If you're unable to deactivate the "Control Locked" feature, try performing a power cycle on your washer. To do this, unplug the washer from the electrical outlet or turn off the circuit breaker that supplies power to it. Wait for about 5-10 minutes to ensure the washer's electronics reset. Then, plug it back in or turn the circuit breaker back on. Attempt to deactivate the "Control Locked" feature again.
9. Contact Whirlpool Support:
If none of the above steps work, or if you suspect a more significant issue with your washer's control panel, it's advisable to contact Whirlpool customer support or schedule a service call with a qualified technician. They can diagnose and address any underlying issues effectively.
Important Note:
Always prioritize safety when working with electrical appliances. Before attempting to troubleshoot or repair your Whirlpool Duet washing machine, ensure it is unplugged from the electrical outlet or has no power supply. Avoid using excessive force or attempting to disassemble the control panel without proper knowledge or training.

In summary, unlocking the "Control Locked" button on your Whirlpool Duet washing machine is generally a straightforward process involving pressing and holding the designated button for a few seconds. If the feature does not deactivate or if you encounter additional issues, consult your washer's user manual, perform a power cycle, and consider seeking professional assistance if necessary to ensure a safe and effective resolution.
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