Ask us anything

How to reset my electric Kenmore stove when it won't turn off after using it for a long period of time?

If your electric Kenmore stove won't turn off after using it for an extended period, there might be an issue with the controls or the electrical circuit. To address this situation, you can follow these steps to try to reset the stove and resolve the problem: 1. Unplug the Stove: The first step is to ensure your safety. If the stove won't turn off using the controls, unplug it from the electrical outlet to cut off power. This should immediately stop the stove from heating. 2. Check for Hot Surfaces: Be cautious while handling the stove, as some parts might still be hot. Allow the stove to cool down before proceeding. 3. Reset the Circuit Breaker: If unplugging the stove stops the heating but you're still having issues, check the circuit breaker in your electrical panel. Look for any tripped breakers. If you find a tripped breaker, reset it by switching it off and then back on. 4. Allow Time for Cooling: Sometimes, stoves can take some time to cool down before they respond to controls properly. Wait for a while and then try using the controls again to turn off the stove. 5. Check Control Panel: Inspect the control panel for any signs of damage or malfunction. If buttons are stuck or unresponsive, this could be causing the issue. Gently press the buttons to ensure they are not physically stuck. 6. Power Cycle: If the stove remains unresponsive, plug it back in and attempt to reset it by power cycling. To do this, plug the stove back in and then turn it on briefly. After a few seconds, turn it off again using the controls. 7. Contact Customer Support: If none of the above steps work and the stove still won't turn off, it's recommended to contact Kenmore's customer support or a professional appliance technician for assistance. They can provide further troubleshooting steps or schedule a repair if necessary. Remember that working with electrical appliances can be potentially hazardous. If you're unsure or uncomfortable with any step of the troubleshooting process, it's always best to seek professional assistance to ensure your safety and prevent further damage to the appliance.
Connect to virtual expert

Our virtual experts can diagnose your issue and resolve simple problems.