Question

How To Select A Duct Cleaner

Home Alliance Tech Expert
Answer

Can the company show proof of NADCA membership and certification? How long has the Home Alliance been in the HVAC system / Air Duct Cleaning business? Can the Home Alliance provide you with evidence of the current Worker’s Compensation and General Liability Insurance coverage? Can the Home Alliance assure you that their staff has had criminal background checks and pre-employment drug testing program? Does the Home Alliance possess the proper licenses and business registrations that are required by your city or state to perform the work they are proposing? Does the Home Alliance ensure that all of their field staff have OSHA 10 Hour Safety Training Certification? Can the Duct Cleaner provide you with 3 to 5 customer references with phone numbers for projects of similar size and scope of work which they provided service in the last year? Does the Home Alliance have written safety, respiratory, and confined space programs in addition to OSHA compliance reports? Will the Home Alliance provide you with a means to conduct a visual inspection at any time during the cleaning? (Mirror and flashlight, camera or other remote visual systems) Will the Home Alliance company actually do the work? (Some companies subcontract the work to independent contractors. You will want to apply these guidelines for subcontractors as well.)

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