I had an appointment for someone to come and fix my fridge between 11 AM to 1 PM, and nobody came over. I did not get any call from a technician.
Yeah, you have a schedule between 11 AM and 1 PM. We do apologize if our technicians are running late. The technician probably stuck with his previous job. Let me give him a call and make him call you for his estimated time of arrival.
I had an appointment from 9am to 12pm today, and I haven't received a call from the technician yet.
Yes, you still have an appointment from 9am to 12pm. I think the technician might be running late, but he will still be coming. Just wait for the technician's call, and I'll have him call you back with his estimated time of arrival.
I had you guys come out to service my AC last week, which you did. And I was billed and paid. Can you send me a written analysis and estimate of my AC? He told me verbally, and apparently, the last company put the wrong size, so I'd want him to put it in writing so I can get my money back.
This is Jamie, right? No problem. Give me a few minutes, and we'll send the written statement to your email.
How do you reset an engine immobilizer?
If your car's immobilizer is triggered, don't panic. To reset it, hold down the panic button for five seconds. Then press the lock button twice and wait ten meters away from the car for ten minutes.
I've got an appointment between 4 PM, and he's getting late.
It's still a quarter past 4 PM. There's a 3-hour window of 4 to 7 PM for the technician to come. He might be stuck at his previous job, but we will give the technician a call to know his ETA.
A technician is scheduled to come today between 4 and 8 Pm. I just wanted to know if I'm still on the schedule. I've been rescheduled for 2 days now, and I wanted to check if I'm still on schedule so it won't happen again.
Yes, you're still on schedule. I'll pass on the information to the technician you are waiting for. We work on a schedule, and our technician will be with you within that timeframe.
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