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I had one of your technicians come down, and he ordered a few parts, and he is going to come next week. I actually need more parts to be ordered so when he comes, he can replace them. Is it possible if I can tell you which part I need more? He was going to change my Sub Zero gasket. I need to order for the freezer, and I need one of those gaskets.

Yes, I will send this information to the technician, but maybe he needs to call you back to understand all the information.

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