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I had one of your technicians come down, and he ordered a few parts, and he is going to come next week. I actually need more parts to be ordered so when he comes, he can replace them. Is it possible if I can tell you which part I need more? He was going to change my Sub Zero gasket. I need to order for the freezer, and I need one of those gaskets.
Yes, I will send this information to the technician, but maybe he needs to call you back to understand all the information.
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I'm calling to see if you guys repair refrigerators. Our refrigerator is a built-in KitchenAid refrigerator. And I was going to see if I could schedule an appointment or how much it is. A week or two ago, it wasn't staying cool. I had somebody come out; I think he refilled the freon. And now, when I turn it on, it goes really loud. Also, we'd be more comfortable if our technician was American. Not to be mean, it's because we had a problem in the past.
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