I have a GE dishwasher. I'm not sure if it is a plumbing problem. It is leaking underneath.
We can't really tell you what's wrong with that unless our technician can come out and fully inspect the unit. We have a diagnostic fee, which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if you proceed with the repairs with us
What is the cost of an air purification system?
Residential and Commercial products are installed by licensed contractors. Pricing is set by the contractor and is determined by the type of product and the difficulty of the installation.
Why shouldn’t I set my thermostat below 72 degrees while using AC?
Residential air conditioners aren’t designed to run below 72 degrees because the temperature at the indoor and outdoor coils may dip below freezing which can cause them to ice over and risk damaging the compressor.
Do I have to be present when Home Alliance is at my home?
Depending on the job, you may need to be present at home at the time of appointment. To make it easier, Home Alliance gives you convenient time windows of three hours of your choice.
I have a washing machine that was fixed by you. And it is broken again. I would like to verify if you guys could come in and check it again. There's something wrong with the water. It's the same thing that happened before.
It's the LG washer, right? And it has the same problem as before. We can send you a technician tomorrow between 9 and 12 PM. So you're good for tomorrow. Again, our technicians will call you 30 minutes before letting you know their arrival.
I have an appointment today, and there's still no sign of your technician coming.
You have a scheduled appointment today between 12 and 3 pm. Let me get ahold of the technician. He might be stuck with the previous job. I'll give you a call back once we know his status.
Couldn't find the right question?
You can send your question to our support team. We'll get back to you as soon as possible