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I have an appointment today between 2pm to 5pm. I was just wondering because it is raining like hell, is he going to make it?
Yes, your schedule today is between 2pm to 5pm. I apologize if our technician is late, he probably got stuck with the previous job installing some parts. I'll give him a call to let him give you a call for the estimated time of arrival.
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- This is Anna calling back. Sorry about getting disconnected after that long hold. Upon checking our schedule, we can give you a free estimate and send out a plumber for today between 4 to 6. Would that be okay for you? Our plumber will assess the problem and give you a solution and a reasonable quote for the service. If you don't proceed with the repairs, you don't have to pay anything since it's a free estimate. Our plumbers usually carry common plumbing fixtures, and if we don't have the part, we can order it and continue the service next time.
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