I have an appointment today for you guys to come down and look at my dishwasher. Now, there's just a little bit of asphalt work in front of our garage, and that's where we have appliance park in our garage, but that's totally fine. Can you dispatch the repair person so I can move a cone so they can park? Can they call me when they are on their way so I can rearrange it? Could you also call my husband? He's at the house and might not hear when somebody comes because of all the noise.

I have an appointment for a new unit this Friday between 8am to 10pm. The technician told me that you need roof access in order to install the new unit, and I just contacted my HOA; they requested for a certificate of insurance to prove about general liability. So I'm wondering if you could provide that to me in order for me to complete the new installation. The community manager just let me know that because it requires roof access, it needs to have Water Stone, which is the community name, listed as additional insured on the certificate of insurance. How do I obtain that?

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