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I have an LG washer that is leaking. It's a stacked unit and in a closet. Can you guys get it out first? How much would it cost? Are you available for tomorrow?
Unfortunately, we are understaffed and can't send additional people to help. We have a diagnostic fee, which pays for the technician to travel to your home, inspect your unit and tell you what's wrong. That will be waived if you proceed with the repairs with us. We have an available spot for tomorrow. If you'd like, I can book you for tomorrow early morning. Please keep your phone lines active since our technicians will call you 30 minutes before their arrival.
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