Question

I just received a call canceling an appointment today. We can reschedule it, but we can't do this again. How can you guarantee me that it won't get canceled again tomorrow?

Home Alliance Tech Expert
Answer

One of our dispatches called you and left a voicemail to reschedule the appointment between 1pm and 4pm. The slot will be yours. Maybe there was a little bit of conflict with the time schedule we have right now, but the schedule tomorrow won't be canceled. Just keep your lines open tomorrow because our technician will call 30 minutes prior.

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